i.E- Tickets are booked via Internet through IRCTC Website. On collection of service charges per ticket mention below:-
Sitting/Sleeper Class Charges
AC Class Charges
ii.Identification Card (I.Card) may be one of the following :-(a) PAN Card (b) Passport (c) Driving licence (d) Election photo I. Card (e) Credit Card with photo (f) Photo I.card issued by Govt./Govt. bodies.(g)Student I card with photographs issued by recognize school/college (h) Nationalised bank Pass book with photographs.
iii.The user can opt for Internet ticket or E-Ticket. The user will have to feed I.Card number for E-Ticket.
iv.The user will print Electronic Reservation Slip (ERS) on his printer on A-4 size paper.
v.Group can be booked on one I.Card.The passenger on whose I.card the ticket is booked must also travel.
vi.On a PNR which has all the passengers on waiting list at the time of charting the names of such waitlisted passengers will not appear in the charts and such passengers , if found traveling will be treated as unauthorized and charged accordingly. However on a PNR which has some passenger confirmed or RAC status and some on waiting list, all the names including thosae on waiting list will appear in chart.
Specimen of Electronic Reservation Slip (ERS) under e-ticketing Scheme
Train No. & Name
Date & Time of Booking:
No. of Passengers:
Details of Passenger/s
Passenger who has to carry the following identification:-
Identification to be carried:-
�Once the passenger has Electronic Reservation Slip (ERS) with him and his name appears in the chart, no other ticket is required.
�The travelling Authority is Electronic Reservation Slip (ERS) along with I.Card and if passenger does not travel with I.card , he will be treated as without ticket.
�There is special indication in the reservation chart about the passenger booked under e-ticketing (sign ^ appears with the name of passenger).
�If passenger does not carry Electronic Reservation Slip (ERS )but his name appears in the Reservation chart Rs 50/- per Electronic Reservation Slip (ERS) will be charged from him and EFT will be issued to him in lieu of charged money.
�If the name of passenger does not appear on the Reservation chart, the passenger should not board the train as he/she will be treated as a passenger without ticket and dealt with accordingly.
�At the Exit gate of destination station, the passenger will use Electronic Reservation Slip/EFT and I.Card to exit from the station. Electronic Reservation Slip (ERS) will be collected by the gate Ticket Collector before permitting exit.
Cancellation of Ticket /Refund under e-ticket:-
E-Ticket can not be cancelled on regular counter. Passenger should access on the website of IRCTC i.e. www.irctc.co.in only for cancellation as no cancellation is permitted at Railway counter for electronic tickets. Before preparation of reservation chart, user can cancel the ticket through IRCTC Website. Thereafter, cancellation/refund will be routed through IRCTC.
Change In The Name Of Passenger Holding Confirmed Reservation:-
b)A berth or a seat reserved in the name of a person shall be used only by the person and shall not be transferable to any other person.
c)Chief Reservation Supervisors of important stations are authorised by Railway administration to permit the change of name of a passenger having a seat or berth reserved in his name in the following circumstances:-
�Where the passenger is a Government Servant, proceeding on duty and appropriate authority, makes a request in writing 24 hours before the scheduled departure of train that the reservation made in the name of the Government servant be transferred to another Government servant proceeding on duty:
�Where the passenger makes a request in writing 24 hours before the scheduled departure of the train that the reservation made in his name be transferred to another member of his family, meaning Father, Mother, Brother, Sister, Son, Daughter, Husband and Wife.
�Where the passengers are students of a recognised educational institution and the Head of the institution makes a request in writing 48 hours before the scheduled departure of the train, that the reservation made in the name of any student be transferred to any other student of the same institute.
�Where the passengers are members of a marriage party and any person deemed to be Head of such party makes a request in writing 48 hours before the scheduled departure of the train that the reservation made in the name of any member of the marriage party be transferred to any other person.
�Such requests will be granted only once. Regarding item no. (c) & (d), such requests for a change in excess of 10% of the total strength of the group shall not be granted.
2. Reservation On Internet Through IRCTC (Indian Railway Catering And Tourism Corporation) at www.irctc.co.in
i.The reservation through Internet can be done on the IRCTC Web Site www irctc gov.in. the booking of tickets on Internet is done in this ways.
ii.Internet Ticketing.- Under this system, a passenger has to book his ticket through IRCTC website for all trains and all classes working hours of the counters are from 05.00 hours to 23.30 hrs on all days. The ticket so booked is printed on ticket stationery by IRCTC in their office only at few big cities. These tickets are despatched to passengers at their address through courier service. Concessional ticket, except Sr. Citizen concession will not be issued on Internet Booking .
iii.If the ticket is presented for cancellation, when it is not possible to cancel the ticket through system a Ticket Deposit Receipt will be issued and the refund order will be issued in favour of IRCTC only who in turn will transfer the amount to the customer electronically.