GM interacted with passengers on board Saranath Express
Took feedback from passenger traveling in Sleeper and AC classes
SwachhtaPakhwada being observed by NCR
GM NCR Shri Pramod Kumar travelled in Saranath Express today and took feedback from passengers regarding cleanliness in the train. Feedback regarding cleanliness at station and station premises was also taken.
General Manager, accompanied by Chief Commercial Manager(C&PS) S.P. Verma, CPRO Shivam Sharma and SrDCMPrayagrajVipin Kumar interacted with the passengers travelling in sleeper and AC classes. Brochures for awareness generation towards cleanliness with an appeal to maintain hygiene in trains were also distributed by the GM.
Around 150 passengers were interviewed and feedback was taken. More than 99% of the passengers expressed happiness and satisfaction regarding the cleanliness and said that a visible improvement is there in the cleanliness of station premises in recent years.
A few passengers suggested some improvements which can be done further. The same were noted and instructions were issued accordingly.
Before starting his train journey with passengers, GM inspected Manikpur station and took stock of cleanliness there as part of the SwachhataPakhwada.