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10-10-2022
“Railway Bijli Samadhan mobile app” has now made it easier for quick disposal of complaints


North Central Railway constantly strives for the convenience of its customers and personnel. In this sequence, “Railway Bijli Samadhan Mobile App” has been released by Prayagraj Division of North Central Railway for speedy redressal of electricity related complaints of railway employees and esteemed railway passengers.

This mobile app can be downloaded and used from Google Play Store or by scanning the QR code.

Through the Railway Bijli Samadhan App, you can also track record of the status of your complaint after registering it till its resolution.

After the complaint is resolved, the consumer or passenger can also register their quality feedback.

All the complaints registered o­n this app are monitored by the higher officials of the Railway Department.

North Central Railway Prayagraj Division urges all the passengers to make maximum use of Railway Bijli Samadhan App for themselves and also cooperate in making others aware.





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